Policies and Procedures

All policies and procedures in PDF format.

Policies

Policy 1.0.0 – Vision, Mission and Principles 2017

Policy 1.1.1 – Election of Management Committee Policy 2017

Policy 1.1.2 – Induction of Management Committee 2017

Policy 1.1.3 – Management Committee Recruitment Policy 2017

Policy 1.1.4 – Management Committee Expenses Policy 2017

Policy 1.1.5 – Code of Conduct – Committee of Management 2017

Policy 1.1.6 – Combined Advocacy Groups of Queensland (CAGQ) Policy 2017

Policy 1.1.7 – Management Committee Self Evaluation Policy 2017

Policy 1.2.1 – Policy Framework 2017

Policy 1.2.2 – Program Management 2017

Policy 1.2.3 – Continuous Quality Improvement Policy 2017

Policy 1.2.4 – Key Office Activities Policy 2017

Policy 1.3.1 – Budget Policy 2017

Policy 1.3.2 – Financial Commitments Policy 2017

Policy 1.3.3 – Asset Management Policy 2017

Policy 1.3.4 – Risk Management Framework 2017

Policy 1.3.5 – Ethical Fundraising Policy 2017

Policy 1.3.6 – Gift Fund Policy 2017

Policy 1.3.7 – Delegations Policy 2017

Policy 1.4.1 – Records Management Policy 2016

Policy 1.4.3 – Social Media Policy 2017

Policy 2.0.0 – Citizen Advocacy Roles 2017

Policy 2.1.0 – Definition of Disability Policy 2017

Policy 2.2.0 – Participation and Inclusion Policy 2017

Policy 2.3.0 – Communicating in Language that is Easily Understood Policy 2017

Policy 2.4.0 – Referrals Policy 2017

Policy 3.0.1 – Advocate Independence Policy 2017

Policy 3.0.2 – Valued Status Policy 2017

Policy 3.0.3 – Advocate Authentication Policy 2017

Policy 3.1.1 – Recruitment of Proteges Policy 2017

Policy 3.1.2 – Consent of Protege Policy 2017

Policy 3.1.3 – Loyalty to Protege Policy 2017

Policy 3.2.1 – Meeting Individual Needs Policy 2017

Policy 3.2.2 – Policy for Evaluating the Effectiveness of Each Match 2017

Policy 3.2.3 – Policy for Analysing the Discontinuation of a Match

Policy 3.3.1 – Citizen Advocacy Network Policy 2017

Policy 4.0.0 – Protection of Human Rights and Freedom from Abuse and Neglect Policy 2017

Policy 4.1.0 – Confidential Safeguards Policy 2017

Policy 4.2.0 – Privacy Policy 2017

Policy 4.4.0 – Decision Making and Choices Policy 2017

Policy 4.5.0 – Dignity of Risk Versus Duty of Care Policy 2017

Policy 4.6.0 – Criminal History Screening Policy 2017

Policy 5.0.0 – Complaints Policy 2016

Policy 6.0.0 – Code of Conduct – Staff and Volunteers 2017

Policy 6.1.0 – Positive Workplace Culture Policy 2017

Policy 6.2.0 – Working Together Policy 2017

Policy 6.3.0 – Staff Recruitment and Employment Policy 2017

Procedures

Procedure 1.3.4.2 – Child and Youth Risk Management Strategy 2017

Procedure 1.3.4.3 – Handling Disclosures or Suspicions of Harm, Including Reporting Procedure 2017

Procedure 1.3.7.1 – Schedule Of Delegations 2017

Procedure 1.4.1.1 – Records Retention & Disposal Schedule 2016

Procedure 1.4.3.1 – Social Media User Agreement 2017

Procedure 3.0.3.1 – Advocate Authentication Form 2017

Procedure 3.1.2.1 – Consent of Protege Form 2017

Procedure 4.1.0.1 – Confidentiality Agreement Form 2017

Procedure 4.6.0.1 – Criminal History Screening Procedure 2017

Procedure 5.0.1.0 – Complaints Procedure 2016

Forms

Form 1.1.7.1 – Management Committee’s Self Evaluation Form 2017

Form 1.1.7.2 – Coordinator’s Evaluation of Management Committee Form 2017

Form 4.1.0.2 – Communications Consent Form 2017

Form 5.0.1.1 – Complaint Record Form 2016

Capricorn Citizen Advocacy is funded by the Queensland Department of Communities, Disability Services and Seniors.